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Introduction to service in Dynamics 365

Business & Management Free to learn Beginner 9h 56m
You'll cover: Business OwnerBusiness UserFunctional Consultant

Explore how Dynamics 365 service apps support AI-powered business through autonomous agents, intelligent scheduling, Copilot-driven service experiences, and embedded analytics to streamline customer interactions and optimize operational efficiency.

Available in: English

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Last indexed by LearnPact on 14 October 2026. Course details, availability and pricing are owned by Microsoft Learn and may have changed since.

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