Microsoft Certified-Dynamics 365 (CRM) Fundamentals

Govt-backed Free course Free Certificate 8 hours

What you'll learn

Describe Dynamics 365 Customer Insights
Describe Dynamics 365 Sales
Describe Dynamics 365 Customer Service
Describe Dynamics 365 Field Service
Explore the core capabilities of customer engagement apps in Dynamics 365

Roles this can lead to

Business Owner

Available in: English

Last indexed by LearnPact on 7 June 2026. Course details, availability and pricing are owned by Microsoft and may have changed since.

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