TimesPro
via SWAYAM Plus
Essentials of Customer Centricity & Sales
Govt-backed Data & Analytics Free Certificate 2 hours
You'll cover: Buyer Behavior Analysis
What you'll learn
- Understand the various types of NRI accounts and their significance.
- Master the fundamentals of sales and distribution strategies.
- Recognize the importance of delivering exceptional customer service.
- Analyze buyer behavior and identify factors influencing their decisions.
- Learn the SPANCO sales process and its practical applications.
- Develop effective relationship management skills to enhance customer loyalty.
Roles this can lead to
Sales Executive/ManagerCustomer Relationship ManagerNRI Banking OfficerBusiness Development ExecutiveCustomer Service Specialist
Available in: English
Open the free course on SWAYAM Plus
Last indexed by LearnPact on 7 June 2026. Course details, availability and pricing are owned by TimesPro and may have changed since.
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