Skip to main content
Microsoft Learn logo
Microsoft Learn
via Microsoft Learn

Help service reps be more productive in Dynamics 365 Customer Service

Business & Management Free Intermediate 6h 38m
You'll cover: Functional ConsultantBusiness UserFrontline Support

Do you want to improve your service representative's productivity? This path discusses options to help service reps be more productive when using the Customer Service app.

Available in: English

Open the free course on Microsoft Learn

Last indexed by LearnPact on 7 June 2026. Course details, availability and pricing are owned by Microsoft Learn and may have changed since.

Know someone who needs this? Share it free.

Free course, but feeling stuck doing it alone?

Most learners stall on free courses — no accountability, no feedback, no mentor. LearnPact's Sunday Series is an easy way to learn live with people — ₹99 a seat, free for anyone who needs it. We only suggest a paid path when it's genuinely worth it.

Email me this course + free monthly picks

We'll send this course's link plus a roundup of new government-funded free courses each month. No spam.

It's free because LearnPact is a registered not-for-profit. We never sell your data.