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Define

• Project Identification
• Gathering Voice of the Customer
• Affinity Diagram
• Goal Means Diagram
• Interrelationship Diagram
• Prioritization Matrix
• COPQ and Sigma Levels
• Team Selection
• Stakeholder Analysis, Force Filed Analysis
• Thought Process Map (T-Map)
• Project Definition Questionnaire

Measure

• Process Dynamics
• Sigma Levels for different data
• Probability Distributions and Relevance
• Performance Standard Matrix
• Measurement System Analysis- Gage R&R
• Deployment Flow Chart
• Process Performance and Capability
• Measure Phase Review

Analyze

• Visually Displaying Data
• One Sample Z Test, One Sample T Test, Paired T Test
• Test for Equal Variances, One Way ANOVA, Two Way ANOVA
• One proportion test, Two proportion test, Chi Square Test
• Correlation and Regression. Logistic Regression Analysis
• Graphical Data Analysis
• Analyze Phase Review

Improve

• Creative Thinking - Exercise
• Benchmarking Exercise
• DOE - Concepts, Examples
• DOE - Full Factorial, Fractional Factorial
• Response Surface Methodology
• Alternative Selection
• Improve Phase Review
• Control

Mistake Proofing

Visual Standards and Control

• Practice on Control Charting
• Control Phase Review

Practice Project

Data for a practice project is provided to all participants on day one of the training. Everyone practices learning from each phase with real data in teams phase by phase. This unique methodology imparts confidence and clarity on application. Each participant is supposed to practice and understand the tools. The practice projects and other course contents will come in a CD.